Jumpers of all ages 5+ with special needs are welcome at Jump Zone. Jump Zone does have rules that need to be adhered to primarily for the safety of all our customers which can be seen in our safety zone section, click HERE to view. Below are a few FAQs that may assist. If you have any other queries feel free to email firstname.lastname@example.org
Should we arrive early
We advise to come 15 minutes early to check in but please note you will not be allowed onto the trampolines or climbing frame until your allotted time for safety reasons.
Do carers go free?
As a carer you will receive 100% discount on your jump ticket on the provision that you have an official carer’s card with you at the time of admission, the only thing you are charged for is the Jump Zone grip socks which are compulsory. If there are two carers for one person, 50% discount would apply to the entry cost for the second carer.
Are socks compulsory?
Socks are compulsory and must be worn by all participants at all times on the trampolines. In addition to it being a stipulation of our insurance company it is in the very best interests of safety. We have a duty of care to all customers and the occurrence of injury is greatly reduced by wearing the Jump Zone grip socks. No exceptions can be made.
My child can't jump without assistance, can we jump in the same trampoline?
As one of the main injuries of trampolining is caused by ‘double bouncing’, i.e. two people jumping in the same trampoline, the one person per trampoline rule must apply at all times. You can assist from the perimeter padding if required. Again this is purely in the interest of safety.
What happens if the rules are not being followed?
The rules in Jump Zone are for everyones safety. All participants must follow the rules otherwise accidents happen. If the rules are not being followed we will advise to come back at a quieter time when there would be a less people on the trampolines.
Are there any quiet times?
Jump Zone can get very busy and loud especially at weekends. Mid-week is generally quieter. Feel free to call the centre 01 568 8188 prior to booking and they will be happy to advise if it is going to be very busy or not.
Are parents/carers required to jump?
Parents and carers are more than welcome to join in but it is not compulsory. We do ask that parents/carers also adhere to the rules and remain in the facility for the duration.