All parties should be booked online. Please note that a deposit (minimum €75.00) is required to book your party. (For our cancellation policy please see below)

A new waiver must be completed by all party participants for every party. Party waivers only last for the day of the party and a new waiver must be completed by all guests each time they attend a party.

You must confirm your Party numbers 7 day in advance of the party. If you arrive on the day with less numbers you will be charged if your shortfall exceeds 2 people. If you wish to increase numbers please let us know as soon as possible as, while we always attempt to accommodate, it may not be possible as we restrict numbers for safety purposes and customer experience.

The minimum numbers for a party is 10 people. We can cater for parties of 40+ if required.

You are welcome to advise us of your order prior to the day of the party, otherwise you can confirm all when you arrive. You can order extra pizza if required – A large 14″ pizza is €14. We do have chicken bites and wedges if someone does not eat pizza.

Final payment is taken approximately 10/15 minutes after the party starts when your food order is being confirmed. We accept cash, credit and debit card but please note that we do NOT accept payment by cheque.

Yes we are happy to provide you with professionally printed party invitations once you collect them from us. Please note that we do not post or deliver these out to you, you must arrange to collect yourself. You also receive a soft copy pdf version of the invite once you book your party.

The birthday parents are required to stay at the party and we request one adult per five children so if you have 15 children we expect the parents and one other adult to be present. Most importantly please note that the parent(s) hosting the party are responsible for the children attending the party until they have been collected by their own parent(s) / guardian(s). Parents must also be present in the party room when refreshments and the pizza is being served.

If the party boy / girl has younger brothers / sisters they can join in if they are over 5 years of age and 1 meter in height.Please note that this policy is strictly adhered to. The siblings will be charged as normal party guests. For younger children under 5 years of age we do have a climbing frame that can be booked. When you have booked the party you can send an email to add any participants to the climbing frame. 

As full tummies and jumping are not an ideal mix, the party begins on the trampolines and the food is served afterwards in the party room.

At least one member of the Jump Zone staff is assigned as your host to ensure that all runs smoothly and you the parents have an opportunity to relax and enjoy the party. Parents must be present in the party room when refreshments and pizza are being served.

Parties can be cancelled anytime up to 7 days before the scheduled event without charge provided that all party invitations are returned (assuming that you have already collected them from us) in the same condition that they were received in. Otherwise your deposit will be refunded less a €5.00 charge for the invitations. If you cancel within 7 days, you will be charged €75.00. (If you book within the 7 day period the booking cannot be cancelled/moved without loss of the deposit).

Should the party need to be cancelled within 7 days due to a child showing symptoms of Covid-19 or if there is local lockdown in your area the party can be re-scheduled or the credit can be used for a future booking – You will not be entitled to a refund.

No sparklers or candles, other than the basic ones, are allowed under any circumstances for safety purposes. They may cause the fire alarm to be set off which may result in having to evacuate the building.

For safety reasons Jump Zone grip socks are compulsory for all participants.

Sometimes parties start outside the party room but all 2 hour and 90 minute parties will get 30 minutes in the party room after jumping. 

We will provide Jump Zone birthday gifts for up to 4 birthday children. If there are more than 4 in the party, you are welcome to purchase additional Jump Zone birthday gifts (JZ ruck sacks, water bottles, caps, etc) at a heavily discounted rate.