Frequently Asked Questions
Can you just come and jump on your own or in a group?
Do under 18s need to be accompanied by an adult?
What time are the jump sessions?
Is there an age or height restriction?
All jumpers have to be over 5 years of age or over to use the trampolines and at least 1 meter in height. Use of the Climbing Frame is for children 8 years and under. Please note that this policy is strictly adhered to.
Is there a weight restriction?
Does everyone have to complete a waiver form?
Yes, everyone who enters the facility must complete a waiver before jumping. We strongly advise, so as not to lose time in your session, that you have your waivers completed in advance of your booking. This can be done by clicking on the WAIVER link in the footer menu.
Any participants invited to a party must complete a new waiver each time. Party waivers are only valid for the day of the party. For open jump/climb sessions and , when a parent completes a waiver for a child(ren), the waiver(s) remain valid for 12 months.
Is there supervision?
There is supervision at all times. Our fun and friendly trampoline and climb court monitors will provide supervision on so you can relax yourself.
Do I need to book in advance?
What is the cost?
Do you have loyalty passes and when can I use them if you do?
We do operate a loyalty pass system whereby if you pay for 8 solo jumps you will receive one free one. We provide you with a card so that you can have it stamped each time on arrival. Ask at reception if you would like to avail of this.
Once you have 8 stamps you can use the pass Monday to Friday inclusive however the pass can not be used on a Saturday and Sunday and cannot be backdated for previous jumps.
When are you open?
When should I arrive?
What should I wear?
Do you have lockers?
Do you have lost property?
How do I book a birthday party or special occasion party at Jump Zone?
When is the open/solo session time?
When is Dodgeball played?
Dodgeball goes on at all times throughout the day. You can join in a game with others. For private bookings please visit our Dodgeball page.
What is your cancellation / transfer policy for birthday parties and individual bookings?
Parties can be cancelled anytime up to 7 days before the scheduled event without charge. If you cancel within 7 days, you will be charged €75.00. The same applies to moving party bookings. For individual bookings, you can cancel anytime up to 24 hours before your scheduled time without charge. Thereafter, as we have a limited number of places you will be charged the full amount. The same applies to transferring individual bookings. (If you book within the 24 hour period the booking cannot be cancelled / moved without loss of the deposit).
Do parents need to stay at the party?
Can the party be started in the party room?
Do you assist with the party?
Are there options that I can add to make my party even more special?
When should I order the party food?
Can I bring food to my party?
Are sparklers or speciality candles allowed?
Do you have parking facilities?
Can GoPro's be used?
Can you jump with a cast?
Can leg braces be worn on the trampolines?
We would also strongly recommend that you consult a physician before going on the trampolines if you do wear a leg brace or any other type of support as trampolining can place significant strain on your muscles and bones. This is for your own safety.
Do you accept Liffey Valley gift cards?
Jump Zone Liffey Valley
Liffey Valley Shopping Centre, Fonthill Rd, Palmerstown Upr, Dublin 22
Eircode: D22 FH26
Tel : 01 568 8188
E : firstname.lastname@example.org