The Jump Zone website and booking system are tested on a daily basis so that we can continue to provide you with the best and most convenient platform to make a booking through.
We have found that 99.99% of technical difficulties experienced are due to the use of out-of-date browsers, poor internet connectivity or incorrect entry of your details (e.g. entering a letter instead of a number) as detailed below along with solutions to the problems that you may experience.
The starting point of the booking process is the completion of the online waiver. Without completing this step you will not be able to proceed to make a booking. And please note that it is NOT possible to complete a waiver using the Internet Explorer browser. Internet Explorer is no longer being supported by Microsoft and therefore does not allow e-signatures.
My internet browser will not allow me to sign the waiver/make a booking
The system will not accept my email
Note: if you have autofill as one of your default settings on your smart phone/computer, a space may be entered automatically so it is important to adjust your setting or manually remove the space, otherwise you will not be able to proceed.
My security settings prevent me from using your online system
I cannot get to the payment page
If you use letters instead of numbers and vice versa at any stage of completing the waiver or making the payment you may not be able to proceed. For example, if you have entered the letter O instead of the number 0 (zero) as part of your contact number when initially completing your waiver this will prevent you from completing your booking.
Jump Zone Liffey Valley
Liffey Valley Shopping Centre, Fonthill Rd, Palmerstown Upr, Dublin 22
Tel : 01 568 8188
E : firstname.lastname@example.org