Jumpers of all ages 5+ with special needs are welcome at Jump Zone. Jump Zone does have rules that need to be adhered to primarily for the safety of all our customers which can be seen in our safety zone section, click HERE to view. Below are a few FAQs that may assist. If you have any other queries feel free to email email@example.com
Are parents/carers required to jump?
Parents and carers are more than welcome to join in but it is not compulsory. We do ask that parents/carers also adhere to the rules and remain in the facility for the duration.
Do carers go free?
As a carer you will receive 100% discount on your jump ticket on the provision that you have an official carer’s card with you at the time of admission, the only thing you are charged for is the Jump Zone grip socks which are compulsory. If there are two carers for one person, 50% discount would apply to the entry cost for the second carer.
Are socks compulsory?
Socks are compulsory and must be worn by all participants at all times on the trampolines. In addition to it being a stipulation of our insurance company it is in the very best interests of safety. We have a duty of care to all customers and the occurrence of injury is greatly reduced by wearing the Jump Zone grip socks. No exceptions can be made.
My child can't jump without assistance, can we jump in the same trampoline?
As one of the main injuries of trampolining is caused by ‘double bouncing’, i.e. two people jumping in the same trampoline, the one person per trampoline rule must apply at all times. You can assist from the perimeter padding if required. Again this is purely in the interest of safety.