Frequently Asked Questions
Can you just come and jump on your own or in a group?
Do under 18s need to be accompanied by an adult?
Yes, all under 18s must be accompanied by an adult. The adult must remain on the premises for the duration of the session
What time are the jump sessions?
What is the age limit?
Is there a weight restriction?
The manufactures guideline is a weight limit of approximately 250lb/18 stone.
Does everyone have to complete a waiver form?
Yes, everyone who enters the facility must complete a waiver before jumping. We strongly advise, so as not to lose time on the courts, that you have your waivers completed in advance of your scheduled jump time. This can be done by clicking on this link – WAIVER
Any participants invited to a party must complete a new waiver each time. Party waivers are only valid for the day of the party. For open/solo jump sessions, when a parent completes an online waiver for a child(ren), the waiver(s) remain valid for 12 months.
Is there supervision?
There is supervision at all times. Our fun and friendly trampoline court monitors will provide supervision on the trampolines so you can relax yourself.
Do I need to book in advance?
What is the cost?
For pricing please check our Pricing page.
Do you have loyalty passes and when can I use them if you do?
We do operate a loyalty pass system whereby if you pay for 8 solo jumps you will receive one free one. We provide you with a card so that you can have it stamped each time on arrival.
Once you have 8 stamps you can use the pass Monday to Friday inclusive. However the passes cannot be used on a Saturday or Sunday.
When are you open?
For details of opening hours please check our Opening Times page.
When should I arrive?
What should I wear?
We recommend comfortable and athletic clothing that will allow you to jump and move on the trampolines. Do not wear clothing with any sharp objects as you will not be allowed on the courts. Jump Zone Grip Socks are compulsory and required by all jumpers for safety purposes.
Do you have lockers?
Yes we have lockers to secure your belongings while you jump. Please empty your pockets, cell phones, iPods, keys, and any other items that can cause injury or be lost or broken.
Do you have lost property?
How do I book a birthday party or special occasion party at Jump Zone?
You will find all the information to plan your party with us on our Parties page.
Can bystanders go up on the platforms?
Only participants are allowed up on the platform – bystanders are not allowed up.
What is your cancellation / transfer policy for birthday parties and individual bookings?
Do parents need to stay at the party?
Can the party be started in the party room?
As full tummies and jumping are not an ideal mix, the party begins on the trampolines and the food is served afterwards in the party room.
Do you assist with the party?
Are there options that I can add to make my party even more special?
Yes, we can provide you with such options as party bags and a variety of food and beverage options to make the experience even better. Any such requirement can be discussed by calling our events manager at 01 2939356.
When should I order the party food?
Your food order can be arranged on arrival at party check in.
Can I bring food to my party?
You may bring a birthday cake or cupcakes in to your party room if you are having a 1.5 / 2 hour party only, we’re sorry but no other outside food is permitted.
Are sparklers or speciality candles allowed?
Do you have parking facilities?
We do have parking facilities however as there are a limited number of parking spaces we strongly recommend to arrive early especially during the busy midterm periods and weekends or to take pubic transport or to car pool. And please note that we are not responsible for the pay and display parking along the streets outside Jump Zone.
Can GoPro's be used?
GoPros are not permitted in Jump Zone unless it is a private facility/Dodgeball booking. They can not be used during public open jump times.
Can you jump with a cast?
Can leg braces be worn on the trampolines?
There are different types of leg braces so it is difficult to say yes or no until we see exactly what type of leg brace is involved. What we can say is that any leg brace with the potential to damage the trampolines or another participant cannot be worn on the trampolines.
We would also strongly recommend that you consult a physician before going on the trampolines if you do wear a leg brace or any other type of support as trampolining can place significant strain on your muscles and bones. This is for your own safety.
Jump Zone Sandyford
Indoor Trampoline Park,
72 Heather Road, Sandyford Business Park, Dublin 18.
Eircode D18 XE70
Tel : 01 2939356
E : email@example.com